Knit Picks is the name of an on line store that sells yarn, knitting needles and other fibre related supplies. They have these beautiful wooden needles, called Harmony, that are a rainbow of colour. I have wanted some from the first time I laid eyes on them.



Last September I found some Harmony circular needles for sale at the fibre festival in Nanaimo and I immediately bought them. Well, they sort of got misplaced in my craft room but I recently found them and decided to try them out on my latest shawl. However, while working the first round with this needle I was horrified to discover that the plastic cable had seperated from it's metal base and my lacey stitches were hanging in mid air.



I was surprised as I had seen nothing but good reviews for the Harmony needles. Of course, I e-mailed Knit Picks about the defective cable and this is the ultimate reply I received from them.

Now THAT'S what I call customer service! They'll be getting my order for some of those gorgeous Harmony needles later this month.