Mary Flemming

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Mary Flemming
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11/15
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Married

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Spirit Of The Wolf

Jobs & Careers > Eval Day
 

Eval Day

Yesterday was my evaluation day at work. When I first went into work, I checked in at the CSM station to see what register I would be on. Our supervisor was there and said she would be giving me my evaluation. I almost groaned. I am not a fan of evaluations. Mainly because first they start out telling you how great you are, then in the next breath they list all of your weak areas and what you are expected to improve on. For most of the morning I dwelled on this, thinking what she would point out that I need to work on. And it was made worse by an elderly customer who chewed me out. She used a credit card and those lovely little machines we have are very sensitive. It gave her $20 cash back. She said she didn't want cash back and that I should put it back. I had to call my CSM over to help.
Around 11 my supervisor came and got me for the eval. I was nervous, very nervous. She began with the good things. Dependability as I have only called out once and not on a weekend. Customer service, I am always smiling and talking to the customers. Willing to help wherever I am needed. She said there are some cashiers who will refuse to work a certain register. In all of these areas I was checked off in the exceed requirements column. She then said she gets input from the CSM's and other cashiers. The CSM's said they wish they could have several more cashiers like me, that I am a joy to work with. I come in with a good attitude, never complain, always helpful. My register area is always clean and orderly even when I leave for the night.
Then came the negative part. I braced myself for whatever was to come next. She said, the things you need to work on are learning more about the front end. Such as customer service desk, the money center, etc. That was it. I think my jaw dropped. She thanked me numerous times for my attitude and always striving for excellance. She then asked if I was interested in being a CSM. I told her yes, that I would like to be one. Although a CSM is above a cashier, they are not management. She did ask if I wanted to be a manager and I honestly told her no. I am too easy going and do not wish for the added stress. She kind of chuckled at that. For the rest of the day I was elated. I have never had such a good evaluation in all the jobs I have had. No negative things!
I know I am just a cashier at walmart but I am of the generation that believes you put your all into your work, no matter what the job is. And I truly like being a cashier. I have met some incredible people, had some great laughs and I can count on one hand the difficult customers I have had to deal with.
When I got home I walken in and said to hubby, I almost couldn't fit my head in the door! I had my evaluation today. He said, oh did you get your $.50 raise. I said no, they only give raises after one year. He then went into this long rambling thought about how when he worked at walmart he got a raise after 90 days. It totally deflated me. I put my purse down and went upstairs to change and take my makeup off. It was like he was not even interested in hearing how my eval went. At dinner I did fill him in on what was said and he did comment that it sounds like they are grooming me to be a CSM. The one person I wanted to share my happiness with, kind of crushed my spirit.

posted on Nov 24, 2008 5:12 AM ()

Comments:

Congratulations on your wonderful eval!! Don't spend too much time stressing out over your husband's response...sometimes guys just don't stop to think about what they say and how they say it...they just spit it out.
comment by hopefields on Nov 24, 2008 11:30 PM ()
Yay for you, Mary! The world needs more customer service oriented people like you!
comment by busymichmom on Nov 24, 2008 9:32 PM ()
Congrats! What a great review!
comment by mellowdee on Nov 24, 2008 8:50 PM ()
Congrats on the great evaluation, Mary. It's so nice to feel appreciated. (Too bad DHs don't understand that.)
comment by nittineedles on Nov 24, 2008 6:12 PM ()
So how was his day
comment by grumpy on Nov 24, 2008 5:25 PM ()
you may only be a cashier and i may only be a housekeeper. but our jobs are what we put into them. when you get that thanks or that smile. you know that you made somebodies day. that makes our jobs worth it. i ajm glad you got a good eval. keep up the good work and enjoy the job you do.
butterfly
comment by butterfly1969 on Nov 24, 2008 3:36 PM ()
I am very happy to hear about your "evaluation" and the CSM thing. What I am not happy to hear about is your response to a "future" management position. I think they are seeing the "potential" in you to become something more, and want to "groom" you for something more. Mary, you seem to like this job.. you like the positive feedback. Don't let your worries of how hard "success" could be, hold you back!! If I was you.. I'd strive for the "management" position. Just say to them: someday I'd love that position, but I know I need far more training, and would want to do it well. That way.. they realize you aren't ready yet (which they already know), but know you would be willing (which is what they want)...

gary
comment by coincutter on Nov 24, 2008 2:08 PM ()
good for you Mary!!!(((hugs)))
comment by firststarisee on Nov 24, 2008 1:30 PM ()
That is so awesome! I am glad to hear about the results of your evaluation. I am not surprised you did so well!
AJ
comment by lunarhunk on Nov 24, 2008 12:01 PM ()
working for your master degree?
comment by fredo on Nov 24, 2008 10:37 AM ()

You tell hubby he better watch it or I'll have to spank him!!
comment by greatmartin on Nov 24, 2008 7:54 AM ()
Good Job!!!
comment by meranda on Nov 24, 2008 7:17 AM ()
Congrats!! Why don't you wan t to be a manager? More money!! Of course, more pain if those under you don't perform. Ha!! Way back in the olden days - I got a 5 cent raise once. My husband told me to go back and tell them I didn't want it. I said no, it would buy coffee. Ha!!
comment by nenah on Nov 24, 2008 6:48 AM ()
Well, *I'm* proud of you, Mary.
comment by janetk on Nov 24, 2008 6:31 AM ()
awe... I hate it when they do that! Sometimes they are soooo oblivious! I think it's WONDERFUL that you are so good at what you do! I have an eval coming up as well, I do not think it will be as glowing as yours!
comment by kristilyn3 on Nov 24, 2008 6:11 AM ()
Mary, at first, I thought you spelled EVIL wrong
Congrats on such an impressive evaluation.
Don't let hubby's flippant comment bring you down. Sometimes people just say things. Don't take it personally.
Retail management is the hardest job(s) I ever had. It's stressful and the pay does not justify the sacrifice.
comment by shesaidwhat on Nov 24, 2008 5:22 AM ()

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