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Computing & Technology > Blogging > Scams by Phone, Email

Scams by Phone, Email

In light of the scam messages that have been pouring in, I thought I would mention this one. I received a couple of alarming text messages claiming to be from my bank, saying my account is frozen, and that I should go to a certain url right away. Because there’s been some unusual things on my account just now, I thought it was possible that something weird may have happened, maybe a security alert got triggered. But I logged into my online banking, and nothing was amiss. I also checked my emails, because THAT IS THE WAY MY BANK NORMALLY CONTACTS ME. They do not send texts.

If it’s really your bank, they will use only the methods they’ve used in the past, which for most are phone (voice messages) and email. Online services emailing you will address you the same way as they always have. Paypal, for instance, will always call you by your name. They will not start an email with, “Hello, Customer,” or anything else. If the sender’s address says it’s Paypal but then the email doesn’t address you by name, then it’s a spoofed email pretending to be them. Sometimes spoofers are able to make it look like the email came from the company or service when it didn’t, even faking the sender's address.

I think it's worth repeating: When you get an email or text message from some bank or online payment service you use, don’t click on the links within the email or text if you want to check that account. Don’t EVER click on links in an email (unless it's an online service that normally does this and you know all about the reason for it); instead, go to a new window, type in the url normally and log in with your password.

posted on Mar 11, 2019 10:34 AM ()


Unless they are buying me dinner I don't need the Happy Birthday from the bank--besides I don't have a birthday this year so why would they be sending me a card?
comment by greatmartin on Mar 13, 2019 8:12 PM ()
I hope that proposed Federal law in Congress right now that deals with those spoofed phone numbers used by robocallers will be successful.
comment by traveltales on Mar 12, 2019 10:22 AM ()
I got a threat about a student loan. Mine were paid off many years ago.
They are getting bolder because they are now leaving messages. I refuse to bank online even though it is inconvenient to go in person.
comment by elderjane on Mar 12, 2019 1:50 AM ()
I don't open ANYTHING from a bank, credit card, etc. I know what I spend, what I owe and what I have!! (See it pays to be poor!)
comment by greatmartin on Mar 11, 2019 1:48 PM ()
But the bank might want to wish you happy birthday...
reply by drmaus on Mar 11, 2019 6:04 PM ()
I haven't had any bogus messages from our bank, but I do get phone calls saying my icloud account has been breached, and to press 1 for more info -- I know it's a scam so I just hang up. Or I copy the phone no. if there is one and send it to a fraud hotline. Also there are the calls claiming to be from the IRS and you must respond immediately or risk draconian consequences from the government. Ha ha ha.
comment by tealstar on Mar 11, 2019 1:38 PM ()
I didn't realize so many people were getting these threatening ones like the IRS one and there's another saying it's the police. There's a John Oliver clip from his show about these.
reply by drmaus on Mar 11, 2019 6:03 PM ()
If I can't get to whatever it is they want me to see by using the bookmarked site I always use, they will have to go on without me.
comment by jjoohhnn on Mar 11, 2019 12:56 PM ()
Yeah, that should work.
reply by drmaus on Mar 11, 2019 5:59 PM ()

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