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Shopping > Amazon
 

Amazon

Rules
1. Never order from an Amazon seller without checking their ratings AND profile. (I normally do this, but...)

2. Remember about Amazon customer service chat and the phrase “A-Z Guarantee Claim.” This covers problems with third-party sellers. (You can't get a normal refund if the seller has disappeared from Amazon.)

3. Don’t have Amazon orders shipped to your house if you can avoid it at all. Have them sent to an Amazon Hub or Locker, for security. I think most Amazon scammers won’t allow their listings to be sent to those.

I ignored these rules recently with a minor purchase, but now I’m finally getting a refund. The post office told me it was one of those scams, one of which is the Lawnmower Scam? or something, in which a seller doesn’t send the package you ordered, but sends a little thing under that tracking number, like a pack of gum. I didn’t happen to receive anything at the time I was supposed to, but apparently this is how it usually happens. I was waiting for a heavy box of 10 bottles of liquid soap. What was sent under the tracking number, when I inquired at the post office, weighed 13 oz. or less — since it said on their screen it was a 1st-class item, and 1st class only goes up to things weighing 13 ounces or less.

So definitely something else was substituted. And then maybe a neighbor got it, or it got lost.

I looked back at the seller’s profile and found all the trouble signs I should have seen before. Whoops. And he’s left the Amazon store, so he couldn’t be contacted.

posted on Sept 20, 2022 10:16 AM ()

Comments:

I have dealt with third-parties and haven't had a problem (yet). I also been invited to participate in the rating scam: you buy the item, and the return the money in return for a five-star rating and review. So just because a product of seller has good reviews doesn't mean that the product is legit.
comment by jjoohhnn on Sept 25, 2022 9:07 AM ()
That's a good point about lying ratings. When it's an electronic item (expensive), for me there need to be lots and lots -- hundreds or thousands of ratings, to start with; a considerable majority should be 4s or 5s; then I'd check on the negative ratings and what exactly they say.
reply by drmaus on Sept 26, 2022 11:31 PM ()
We all order a lot since the pandemic and I have to look closely outside because there is a notorious package thief who is bold as brass just lurking behind the delivery trucks.
comment by elderjane on Sept 23, 2022 4:36 AM ()
That's where an Amazon Hub or Locker would be better to send your packages to. I started using these because I thought it was inevitable that sooner or later, someone would start stealing on my street. You can pick the business from a list where you want it sent, and it's kept behind a counter, or in a locked box. It's an extra trip, but least you won't be robbed.
reply by drmaus on Sept 23, 2022 11:08 AM ()
We all order a lot since the pandemic and I have to look closely outside because there is a notorious package thief who is bold as brass just lurking behind the delivery trucks.
comment by elderjane on Sept 23, 2022 4:34 AM ()
It used to be that I trusted Amazon without checking all that, seems like it has gotten sketchier, more like eBay, which is definitely a Buyer Beware situation.
comment by traveltales on Sept 21, 2022 4:25 PM ()
I’m still impressed with Amazon’s efficiency in delivery and refunds, though. I’ve learned not to buy canned food in bulk there, or a big lot of soap especially when the price seems too good. The cans will all be dented, and the soap might be leaking — or in my case, nonexistent. The ratings would have told me this if I’d read them.
reply by drmaus on Sept 21, 2022 5:52 PM ()
So far I haven't had any problems with Amazon!
comment by greatmartin on Sept 20, 2022 10:34 AM ()
I order a great deal from them, and until this I could just about say that too. Usually, it's good.
reply by drmaus on Sept 21, 2022 5:53 PM ()

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