Mick

Profile

Username:
drmaus
Name:
Mick
Location:
Pittsburgh, PA
Birthday:
01/01
Status:
Not Interested

Stats

Post Reads:
147,501
Posts:
491
Photos:
1
Last Online:
> 30 days ago
View All »

My Friends

20 days ago
> 30 days ago
> 30 days ago
> 30 days ago
> 30 days ago
> 30 days ago
> 30 days ago
> 30 days ago

Subscribe

Maus

Money & Finance > Bad Banks
 

Bad Banks

I think one shouldn't read the news -- at least not to the extent I do -- because it increases my anger and lately makes me feel the whole world is blighted, blasted and cancered, and I can't trust things like... my oldest bank. I went in the other day to add a little cash to an old, old account I generally neglect. The teller handed me the deposit slip without comment. It was overdrawn by about $150. Since I hadn't been using that card, I was stunned and asked for the most recent transactions to be printed up for me.

There were about 12 overdraft fees; first a couple of $36 charges, then suddenly a $9 charge for 10 days in a row, one each day. I hadn't received any notice of them. I went over to talk to one of the office-cubicle people.

I got quite angry while questioning him, since I have NO opt-in agreement with that bank to cover overdrafts from store or online purchases. I hadn't written a check on that account in at least 6 months; I hadn't used it in a store. I didn't recognize the last charge that made it negative, since it did not say what store or company.

It turned out I'd attempted to use it online for the NYTimes, but thought that I hadn't done it correctly, since it's been 2 months and I have yet to receive a Sunday issue of the paper. But that's who it was charging me and it put me into the red.

So why wasn't this charge simply declined? I wanted to know. Turns out the bank has another category of purchases that they can charge you fees on: the "Recurring Charge," which they never decline, and incurs a fee every time if you don't have money there to cover it, no matter whether you have opt-in or not.

A "recurring charge," because I had supposedly agreed to let the NYT to keep charging my card for the paper (which I never have gotten) ... However, I showed him the printout the teller gave me, which called it a Point-of-Sale purchase -- which is the name they give to one-time purchases you're right there for, like using your card in a store. Apparently the bank can call things whatever they want.

I got quite testy. I'd had this account for most of my life; this bank happened to be listed as one of the "good banks" by the HuffingtonPost, that was fairly safe for people to use and had little or no involvement in the mortgage crisis, etc. At that time I hadn't even received any of the letters from the bank alerting me to these charges. And no one had called me.

Maybe I look or sound scary these days, despite my "mom" coat and all; or it may have been that I mentioned having business accounts at another bank, but he immediately said he'd take off most of the overdrafts. The money was put back in my account.

We all must remember that the people right there -- not tellers, but the ones who occupy the desks -- have the discretion to waive ordinary fees. I can only imagine what other banks are doing to people.

The remaining money I'm going to have to work on the NYTimes to get back, but they aren't answering yet....


posted on Dec 10, 2011 11:52 PM ()

Comments:

We all need a record of our purchases so we are forced to use banks. When I
found out they were charging 25.00 for a box of checks, I had my utility and
insurance fees automatically debited, charged everything else on my credit
card and pay it off every month. It is easier to track spending via credit
card.
comment by elderjane on Jan 18, 2012 4:04 AM ()
Those sneaky fees and charges. Mr. Youknow had an account with one of the bad banks and they started charging him fees for a checking account he didn't use (about 3 years into having the account and not getting charged). He was told when he set up his money market account that he didn't need to fund the checking. He couldn't talk them out of the $60 in fees, he just went ahead and closed both accounts, but he's very mild-mannered so I wonder how hard he tried.
comment by troutbend on Dec 11, 2011 3:53 PM ()
Today you have to check EVERY bill, account you have--aside from extraneous charges there are many 'little' hidden charges--and then you have the stupidity of the 9 cents blog I wrote the other day where they 'donated' my 9 cents credit!!
comment by greatmartin on Dec 11, 2011 9:15 AM ()
You're right, check every bill and statement. Now that we know they're out to get us.
reply by drmaus on Dec 13, 2011 8:49 AM ()
Sorry about all this. Nightmarish. It does pay to become belligerent at times. When my bank (Regions) began that debit card fee thing, I raised a stink. Along with many others, they got the message.
comment by solitaire on Dec 11, 2011 6:05 AM ()
My own experience with New York Times newspaper subscriptions is also skewed but it's about them never getting the subscription right. This is when I lived in NYC. As for banks, I closed out my account with Bank of New York when I moved down south and there was some small change left in it and the account was then assessed fees every month for them carrying an account with a low balance until it was well over $100. I got them to stop it and remove the balance. Sheesh. A previous bank (National Westminster I think) once credited our account in error with $2,000. I wasn't handling finances then and my late husband was losing cognition so didn't notice it. We spent the money. One day I noticed an overdraft and thought it was funny since we had overdraft coverage tied to our savings account (which, incidentally, was not automatically applied). So the bank on discovering their error went ahead and deducted $3,000 or so without notifying us and suddenly we are in the hole and are being charged 18 percent interest on the money as a loan. I withdrew funds from a money market and paid them off. Then they charged me bank fees for their error. I got them to take those off. Furious doesn't begin to describe my reaction.
comment by tealstar on Dec 11, 2011 5:33 AM ()
You were New York furious. That's what I guess I was too. Or at least downtown furious, and it made the difference.
reply by drmaus on Dec 11, 2011 6:39 AM ()

Comment on this article   


491 articles found   [ Previous Article ]  [ Next Article ]  [ First ]  [ Last ]