Dottie Riley

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dragonflyby
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Dottie Riley
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Brandon, FL
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01/19
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Design

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Life & Events > Problems, Problems
 

Problems, Problems

I still have not found a fix for my PC issue but I found a way to work around it. I changed my settings so that my PC never hibernates or goes to sleep. No sleep- no black screen.

My bank was bought out by another bank. All of my payment notifications went to my old bank via the bill payment feature, but the new bank does not offer this, so I had to reset all of my statement delivery options on the creditor’s websites.

Then the bank mailed me a new debit card. I immediately changed all of the auto-payments to reflect the new card info (on May 30) only to find out last week that the new card will not work until June 17. Because the wrong card was entered, several payments were declined including my auto insurance. Of course, I did not learn that the new card was not effective until 6/17 until after my auto insurance carrier threatened to cancel my policy for non-payment of premiums. Then, they would not allow me to re-enter the new debit card info for next month’s payment because that card had already been declined and was deemed no good. Several calls later that was resolved…

I went online to my bank yesterday because my SSD was due to be deposited only to learn that Citi Financial had taken $688 out of my account just before the SSD deposit hit the bank. The worst part is that this was an unauthorized transaction- and resulted in a $35 overdraft fee. The withdrawal was for someone else’s credit card, but of course, after my SSD deposit, they paid the $688. I had to take my Citi credit card and a copy of my Citi Mortgage statement to the bank and show them that this was NOT my Citi Card account number and NOT my mortgage account. They will reverse the transaction and the fee, but it will take 24-48 hours. How do I know that this error will not happen again next month- and how did this happen to begin with?

The final straw is that my HO insurance carrier is pulling out of Florida. My HO Insurance terminates June 24, and because my house and roof are more than 15 years old (they are 16 years old), I am unable to obtain a new policy. If I cannot find someone to insure me, I will go into a huge, high-risk pool where HO insurance will cost me as much as $3000 a year. I cannot afford another $250 a month in insurance.

Now you know what has kept me away so much. Problems, problems…

posted on June 16, 2011 8:34 AM ()

Comments:

What a pain in the a**! You would think banks would notify one ahead of time about coming changes but I guess they figure if they can change extra fees and overdraft charges there are some people who will just accept this crap and not complain. Customer service is not a term that applies to banks anymore. I have come to the conclusion that insurance is a racket. As long as you pay your premiums and be a nice person every thing is hunkydory but once you file a claim they want to cancel your insurance; they are no better than loansharks.
comment by gapeach on June 19, 2011 12:49 PM ()
Today I learned I cannot yet download my statements. Sigh. Will have to call tomorrow to find out how/when that will be possible.
reply by dragonflyby on June 19, 2011 7:32 PM ()
Oh Dottie! I am so sorry, what a mess. That bank business is what is scary about all this electronic bill paying and auto payments. We're all vulnerable to major problems when one little thing gets changed without our knowledge or ability to prevent it. And insurance is such a scam, but nobody can afford to do without it.
comment by troutbend on June 18, 2011 4:06 PM ()
I need to check online to see if the NSF charge was reversed. When I first checked, they reversed the payment but not the NSF charge. I refuse to pay that! It was not MY CHECK/PMT.!!
reply by dragonflyby on June 19, 2011 8:03 AM ()
Our HO could go up or be declined because of tornado outbreaks. You have
my sympathy. The bank thing is a nightmare. People are working for banks
that are extremely stupid. I Know that the banks don't pay decent salaries
but they should be sure that they have the necessary skills before they
hire people.
comment by elderjane on June 17, 2011 11:30 AM ()
Hope you do not face the same insurance woes. It is frustrating.
reply by dragonflyby on June 19, 2011 8:01 AM ()
NOW I understand your comment on one of my posts! And I thought I had problems!!! It will all get straightened out eventually. Sorry 'bout the house insurance rates going up, however. Ouch.
comment by solitaire on June 17, 2011 4:56 AM ()
Hopefully, this will be resolved early this week. Just way too much stuff going awry.
reply by dragonflyby on June 19, 2011 8:00 AM ()
oh my goodness those are some problems!!! How annoying for you... Can you take a mini vacation to forget about things for awhile?
comment by kristilyn3 on June 16, 2011 10:54 AM ()
Too bad I am on antibiotics- I cannot even have a couple of glasses of wine!
reply by dragonflyby on June 16, 2011 10:25 PM ()
wow!you do have some problems there.
Yes,the banks keep changing policy and been through.
Changing credit card.Frustration is the word.
comment by fredo on June 16, 2011 10:43 AM ()
This has been annoying beyond belief. This too shall pass- eventually.
reply by dragonflyby on June 16, 2011 10:26 PM ()
The bank situation sounds totally frustrating! I am so sorry to hear abou the roof/insurance situation.
comment by lunarhunk on June 16, 2011 8:42 AM ()
That is the part that scares me the worst.
reply by dragonflyby on June 16, 2011 10:26 PM ()

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