Laura

Profile

Username:
troutbend
Name:
Laura
Location:
Estes Park, CO
Birthday:
08/01
Status:
Married
Job / Career:
Hotel - Hospitality

Stats

Post Reads:
473,138
Posts:
1942
Photos:
15
Last Online:
> 30 days ago
View All »

My Friends

10 days ago
22 days ago
> 30 days ago
> 30 days ago
> 30 days ago
> 30 days ago
> 30 days ago
> 30 days ago

Subscribe

This Oughta Be Good

Computing & Technology > New Windows Operating System: Bad News
 

New Windows Operating System: Bad News

If you are in the market for a new Windows-based computer, it is too late to avoid Microsoft's most recent big mistake: Windows 8 is due to release on October 26, 2012, and will be installed on all new desktop and laptop PCs sold to consumers. The problem is that it departs in a new direction to more resemble a smartphone or tablet interface, and is totally inconsistent with how previous versions of Windows worked. Huge learning curve!

The good news is that it runs zippier on older PCs than previous versions of Windows, so if you've got an older computer that has been sluggish, you might want to consider it.

Mac users: yes, I know you think Apple computers are the ultimate solution, but not everyone can afford or wants one.


From the Associated Press:

NEW YORK (AP) -- The release of Microsoft's Windows 8 operating system is a week away, and consumers are in for a shock. Windows, used in one form or another for a generation, is getting a completely different look that will force users to learn new ways to get things done.

Microsoft is making a radical break with the past to stay relevant in a world where smartphones and tablets have eroded the three-decade dominance of the personal computer. Windows 8 is supposed to tie together Microsoft's PC, tablet and phone software with one look. But judging by the reactions of some people who have tried the PC version, it's a move that risks confusing and alienating customers.

Tony Roos, an American missionary in Paris, installed a free preview version of Windows 8 on his aging laptop to see if Microsoft's new operating system would make the PC faster and more responsive. It didn't, he said, and he quickly learned that working with the new software requires tossing out a lot of what he knows about Windows.

"It was very difficult to get used to," he said. "I have an 8-year-old and a 10-year-old, and they never got used to it. They were like, `We're just going to use Mom's computer.'"

Windows 8 is the biggest revision of Microsoft Corp.'s operating system since it introduced Windows 95 amid great fanfare 17 years ago. Ultimately, Windows grew into a $14 billion a year business and helped make former Chief Executive Bill Gates the richest man in the world for a time. Now, due to smartphones and tablets, the personal computer industry is slumping. Computer companies are desperate for something that will get sales growing again. PC sales are expected to shrink this year for the first time since 2001, according to IHS iSuppli, a market research firm.

The question is whether the new version, which can be run on tablets and smartphones, along with the traditional PC, can satisfy the needs of both types of users.

"I am very worried that Microsoft may be about to shoot itself in the foot spectacularly," said. Michael Mace, the CEO of Silicon Valley software startup Cera Technology and a former Apple employee. Windows 8 is so different, he said, that many Windows users who aren't technophiles will feel lost, he said.

Microsoft is releasing Windows 8 on Oct. 26, and it doesn't plan to cushion the impact. Computer companies will make Windows 8 standard on practically all PCs that are sold to consumers.

Speaking to Wall Street analysts on Thursday, Microsoft's chief financial officer Peter Klein said he isn't very concerned that user confusion could slow the adoption of Windows 8. When Microsoft introduces new features, he said, people eventually realize that "those innovations have delivered way more value, way more productivity and way better usability." That's going to be true of Windows 8 too, he said.

Instead of the familiar Start menu and icons, Windows 8 displays applications as a colorful array of tiles, which can feature updated information from the applications. For instance, the "Photos" tile shows an image from the user's collection, and the "People" tile shows images from the user's social-media contacts. (Microsoft is licensed to use AP content in the Windows 8 news applications.)

The tiles are big and easy to hit with a finger - convenient for a touch screen. Applications fill the whole screen by default - convenient for a tablet screen, which is usually smaller than a PC's. The little buttons that surround Windows 7 applications, for functions like controlling the speaker volume, are hidden, giving a clean, uncluttered view. When you need those little buttons, you can bring them out, but users have to figure out on their own how to do it.

"In the quest for simplicity, they sacrificed obviousness," said Sebastiaan de With, an interface designer and the chief creative officer at app developer DoubleTwist in San Francisco.

Technology blogger Chris Pirillo posted a YouTube video of his father using a preview version of Windows 8 for the first time. As the elder Pirillo tours the operating system with no help from his son, he blunders into the old "Desktop" environment and can't figure out how to get back to the Start tiles. (Hint: Move the mouse cursor into the top right corner of the screen, then swipe down to the "Start" button that appears, and click it. On a touch screen, swipe a finger in from the right edge of the screen to reveal the Start button.) The four-minute video has been viewed more than 1.1 million times since it was posted in March.

"There are many things that are hidden," said Raluca Budiu, a user experience specialist with Nielsen Norman Group. "Once users discover them, they have to remember where they are. People will have to work hard and use this system on a regular basis."

Mace, the software CEO, has used every version of Windows since version 2.0, which came out in 1987. Each one, he said, built upon the previous one. Users didn't need to toss out their old ways of doing things when new software came along. Windows 8 ditches that tradition of continuity, he said.

"Most Windows users don't view their PCs as being broken to begin with. If you tell them `Oh, here's a new version of Windows, and you have to relearn everything to use it,' how many normal users are going to want to do that?" he asked.

The familiar Windows Desktop is still available through one of the tiles, and most programs will open up in that environment. But since the Start button is gone, users will have to flip back and forth between the desktop and the tile screen.

There's additional potential for confusion because there's one version of Windows 8, called "Windows RT," that looks like the PC version but doesn't run regular Windows programs. It's intended for tablets and lightweight tablet-laptop hybrids.

Budiu believes the transition to Windows 8 will be most difficult for PC users, because Microsoft's design choices favor touch screens rather than mice and keyboards. Alex Wukovich, a Londoner who tried Windows 8 on a friend's laptop, agrees.

"On a desktop, it just felt really weird," he said. "It feels like it's a tablet operating system that Microsoft managed to twist and shoehorn onto a desktop."

Not everyone who has tried Windows 8 agrees with the critics.

Sheldon Skaggs, a Web developer in Charlotte, N.C., thought he was going to hate Windows 8, but he needed to do something to speed up his 5-year-old laptop. So he installed the new software.

"After a bit of a learning curve and playing around with it a bit more, you get used to it, surprisingly," he said.

The computer now boots up faster than it did with Windows Vista, he said.

Vista was Microsoft's most recent operating-system flop. It was seen as so clunky and buggy when released in 2007 that many PC users sat out the upgrade cycle and waited for Windows 7, which arrived two and a half years later. Companies and other institutions wait much longer than consumers to upgrade their software, and many will keep paying for Windows 7. Many companies are still using Windows XP, released in 2001.

Colin Gillis, an analyst at BGC Financial, is optimistic about Windows 8, pointing out that it's snappy and runs well on PCs with limited processing power, making it suited for compact, tablet-style machines. But he also notes that through Microsoft's history, roughly every other operating-system release has been a letdown.

Intel Corp. makes the processors that go into 80 percent of PCs, and has a strong interest in the success of Windows. CEO Paul Otellini said Tuesday that when the company has let consumers try Windows 8 on expensive "ultrabook" laptops with touch screens, "the feedback is universally positive." But he told analysts that he doesn't really know if people will embrace Windows 8 for mainstream PCs.

"We'll know a lot more about this 90 days from now," he said.

posted on Oct 19, 2012 10:35 AM ()

Comments:

This is bad news. The techies are overdoing things. Why can't they manufacture a parallel new version of Windows 7, maintaining its traditional features for the older generation? I won't be using the new model even if I ever plan to get another computer.
comment by tealstar on Nov 2, 2012 6:06 PM ()
I do not adapt well to change. I'm using a MacBook right now after never being able to keep up with the problems of my old Microsoft computer. I still don't know how to do very many things, but at least it's trouble free.
comment by maggiemae on Oct 21, 2012 1:26 PM ()
Is it possible to buy a new one and revert it back
comment by larryb on Oct 19, 2012 6:14 PM ()
Yes, that's what people did during the Windows Vista time.
reply by troutbend on Oct 19, 2012 9:36 PM ()
Looks like I'll be holding on to my computer for 5 more years--I was going to look for a new one if the prices dropped but I'll stay where I am--I have heard PCs will be gone within a few years! So will I!
comment by greatmartin on Oct 19, 2012 2:46 PM ()
It's interesting that it might perk up an older computer, but I would be one of those people who would forget the special new way that things have to be done.
reply by troutbend on Oct 19, 2012 9:38 PM ()
This was info I needed to know. Thanks!
comment by steve on Oct 19, 2012 2:45 PM ()
I was thinking of you. I'm glad it was helpful.
reply by troutbend on Oct 19, 2012 9:40 PM ()
I am probably one of the few people who is still using Vista. I have absolutely no desire for a tablet or a smart phone. That shows you how out
of the loop I am. Have you noticed how people play with their smart phones
constantly? It sure ruins conversations. I am technology challenged.
comment by elderjane on Oct 19, 2012 1:28 PM ()
Don't feel out of the loop--Not only do I have no desire for a tablet or smart phone I don't even have a desire for a cellphone!!
reply by greatmartin on Oct 19, 2012 2:44 PM ()
I had the local "computer guy" build my "new" desktop a few weeks ago. It has Windows XP which is what I'm used to. Tigerdirect was selling XP even after Vista came out, so there's probably a way around this update also.
comment by jjoohhnn on Oct 19, 2012 10:42 AM ()
I'm sure business customers will hang onto their older versions of Windows, and people who know they don't want Windows 8 will find a way to avoid it. I pity the poor fools who don't know ahead of time and find out the hard way when they buy a new computer.
reply by troutbend on Oct 19, 2012 11:32 AM ()

Comment on this article   


1,942 articles found   [ Previous Article ]  [ Next Article ]  [ First ]  [ Last ]