Customer:: I really need some help. After much consideration, I've decided to install LOVE. Can you guide me through the process?

Tech Support: Yes, I can help you. Are you ready to proceed?

Customer:: Well, I'm not very technical, but I think I'm ready to install it now. What do I do?

Tech Support: The first step is to open your HEART. Have you located your HEART?

Customer:: Yes, I have, but there are several other programs running right now. Is it okay to install while they are running?

Tech Support: What programs are running?

Customer:: Let's see... I have PAST-HURT.EXE, LOW-ESTEEM.EXE, GRUDGE.EXE, and RESENTMENT.EXE running now.

Tech Support: No problem. LOVE will gradually erase
PAST-HURT.EXE from your current operating system. It may remain in your
permanent memory, but it will no longer disrupt other programs. LOVE
will eventually overwrite LOW-ESTEEM.EXE with a module of its own
called HIGH-ESTEEM.EXE. However, you have to completely turn off
GRUDGE.EXE and RESENTMENT.EXE. Those programs prevent LOVE from being
properly installed. Can you turn those off?

Customer:: I don't know how to turn them off. Can you tell me how?

Tech Support: My pleasure. Go to your Start menu and invoke
FORGIVENESS.EXE. Do this as many times as necessary until it's erased
the programs you don't want.

Customer:: Okay, now LOVE has started installing itself automatically. Is that normal?

Tech Support: Yes. You should receive a message that says it will stay installed for the life of your HEART. Do you see that message?

Customer:: Yes, I do. Is it completely installed?

Tech Support: Yes, but remember that you have only the base
program. You need to begin connecting to other HEARTs in order to get
the upgrades.

Customer:: Oops. I have an error message already. What should I do?

Tech Support: What does the message say?

Customer:: It says "ERROR 412-PROGRAM NOT RUN ON INTERNAL COMPONENTS." What does that mean?

Tech Support: Don't worry, that's a common problem. It means
that the LOVE program is set up to run on external HEARTs but has not
yet been run on your HEART. It is one of those complicated programming
things, but in non-technical terms it means you have to "LOVE" your own
machine before it can "LOVE" others.

Customer:: So what should I do?

Tech Support: Can you pull down the directory called "SELF-ACCEPTANCE"?

Customer:: Yes, I have it.

Tech Support: Excellent. You're getting good at this. Now,
click on the following files and then copy them to the "MYHEART"
directory: FORGIVE-SELF.DOC, REALIZE-WORTH.TXT, and
ACKNOWLEDGE-LIMITATIONS.DOC. The system will overwrite any conflicting
files and begin patching any faulty programming. Also, you need to
delete SELF-CRITICISM.EXE from all directories, and then empty your
recycle bin afterwards to make sure it is completely gone and never
comes back.

Customer:: Got it. Hey! My HEART is filling up with new
files. SMILE.MP3 is playing on my monitor right now and it shows that
PEACE.EXE, and CONTENTMENT.EXE are copying themselves all over my
HEART. Is this normal?

Tech Support: Sometimes. For others it takes a while, but
eventually everything gets downloaded at the proper time. So, LOVE is
installed and running. You should be able to handle it from here. Ah,
one more thing.

Customer:: Yes?

Tech Support: LOVE is freeware. Be sure to give it and its
various modules to everybody you meet. They will in turn share it with
other people and they will return some similarly cool modules back to
you.

Customer:: I will! Thanks for your help!