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From email to social networking to classroom blogs, today's students are online, both in and out of school -- a lot.But there's no one out in cyberspace to make sure they wash behind
their digital ears and refuse cookies from online strangers. Given this
potentially dangerous void, schools will increasingly extend their
supervisory reach, giving lessons at every grade level on netiquette --
call it Online Manners and Ethics 101.
Understanding how to interact online safely and effectively is, and
will be, ever more critical. As today's students grow older, they'll be
using the Internet to apply to colleges and jobs, and to communicate
and network with colleagues. Yet our children, however much they seem
to have been born with iPods growing out of their ears, haven't learned
to handle digital communications by osmosis, any more than they
innately knew how to write a résumé or hold a fork.
Educators have been increasingly, and sometimes uncomfortably, aware
that students need education not just in Internet tools but also in
Internet behavior. Given the more spectacular worries about online
predators or identity theft, efforts so far have focused most on
safety: Virginia now requires Internet-safety lessons in public schools, and Texas and Illinois have passed laws encouraging them.
But forward-thinking educators are working to teach all-around
netiquette. These nascent rules -- from acceptable-use policies created
by school districts to guide students on the Internet to basic manners
instructions for students with school email accounts -- have begun to
show up in official documents. Some are written in legalese that no kid
could follow, and probably no kid really reads. But some schools are
making the information accessible to students -- for the children's
protection as well as for their own.
"There are people who are realizing that online communication is the wave of the future," says Don Knezek, CEO of the International Society for Technology in Education (ISTE). "And if our students are going to be prepared for the
workplace, that's the way they're going to need to be able to
communicate."
So what, exactly, is good netiquette? "A lot of it has to do with
tone -- how you ask for things," says Shawn Morris, administrative
coordinator of Wichita eSchool,
a virtual public school in Wichita, Kansas, that reviews netiquette dos
and don'ts with students. No "SHOUTING" and avoiding IM-speak in formal
messages are among the most common guidelines. (See "Don't Even Think About It: The Basics of Netiquette," below, and "Beyond Emily: Post-ing Etiquette.")
Good online communication is especially important in virtual
schools, where most interaction happens digitally. But with the
Internet an ever-larger part of most students' lives, brick-and-mortar
schools from Longmont, Colorado, to Modesto, California, are starting
to teach netiquette, too.
Efforts to teach these skills to students are still spotty, though,
as education blogger Will Richardson (a member of The George Lucas
Educational Foundation's National Advisory Board) points out. "A lot of
schools are beginning to put in Internet-safety and Internet-etiquette
units," he says. "But they're not systemic in any way, and they really
need to be."
Both Richardson and Julie Evans, CEO of the education nonprofit organization Project Tomorrow,
say schools must incorporate netiquette better into everyday education.
"Rather than having it be, 'We're all going to troop down to the
computer lab and learn Internet matters,' embed it into the regular
classroom experience," Evans argues. "When we're using collaborative
tools in the classroom, instruct right along with them."
Living up to that ideal will take time and training as teachers
themselves get more comfortable with digital tools. But whatever form
it takes in the immediate future, netiquette training will -- and must
-- expand.
Laila Weir is a contributing editor and writer for Edutopia. Her work has appeared in magazines, newspapers, and online publications around the world.
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